Follow-up Emails - Single Email

When a follow-up is assigned to you, you will be notified by email. With the single email notifications, you will receive one (1) email, per failed item.

From the email, you can access the Walsh system in order to update your follow-ups. Here's how.

1. When you open the email, click on the View & Respond button. (Note: by clicking View & Respond, it will direct you to this follow-up in the system.)
2. Review the Follow-up details including the Standard & Procedure, Inspection Notes, and Media.  These additional details will assist you with what needs to be done, and any information left by the Evaluator.
3. Add your comments in the Comments section with any updates.
4. Update the status as needed to Open, Resolved, or Blocked with any updates.
5. After adding any comments or changing the status, click on the Save button.

Summary

When you get a follow-up email notification, click on the View & Respond button to access the Walsh system and update your follow-ups.