Follow-up Emails - Batch Email
When a follow-up assigned to you, you will receive an email. With the batch email notifications, you will receive one (1) email, with all of the follow-ups that have been assigned to you that day.
From the email, you can access the Walsh system in order to update your follow-ups. Here's how.
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When you open the email, you will see a list of your follow-ups, click on the View & Respond button beside the follow-up that you wish to access. (Note: by clicking View & Respond, it will direct you to the follow-up in the system.)
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Review the Follow-up details including the Standard & Procedure, Inspection Notes, and Media. These additional details will assist you with what needs to be done, and any information left by the Evaluator.
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Add your comments in the Comments section with any updates.
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Update the status as needed to Open, Closed or Blocked with any updates.
(Note: You may see "Resolved" instead of "Closed" depending on your account setup.
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After adding any comments or changing the status, click on the Save button.
Summary
With the batch email option, you will receive one (1) email for all of the follow-ups assigned to you that day. Click on the View & Respond buttons to access the Walsh system and update your follow-ups.