Deficiency Performance Report

What are your most common deficiencies?  How many times do they recur?

By running the Deficiency Performance Report you can easily see how many times a question has failed.  

Note: Deficiencies are Questions rated with a response option equal to 0% score (Fail). 

This report will also display how many times the questions were answered with a 1-99% score (Needs Improvement) and a 100% score (Pass).

Note: Only Account Administrators & Managers can generate reports.


  1. When signed in to the system, click on the Reports tab in the left-hand menu bar. Once the menu is open, click on the Deficiency Performance report. 


  2. There are 2 parts to this report displayed at the bottom tabs of the report screen.

    1. Deficiency Performance Report- the count and average % of how many times an inspection question has failed/passed.

    2. Average Score Over Time - the average pass rate % by month.



Deficiency Performance Report

  1. There are 8 elements to this report:

a. Question - inspection question.

b. Question Count - the total count of how many times the question was answered.

c. Fail Count - the count of how many times the question scored with a 0% response option, i.e. Fail.

d. Fail Average - the calculated average percentage of the questions scoring 0%.

e. Needs Improvement Count - the count of how many times the question was answered with a response option with a % of compliance between 1-99% i.e. Needs Improvement.

f.  Needs Improvement Average - the calculated average percentage of the questions scoring between 1-99%.

g. Pass Count - the count of how many times the question was answered with a response option of 100% i.e. Pass.

h. Pass Average - the calculated average percentage of the questions scoring 100%.

(Note: To sort the data by Ascending or Descending order, click on the column title you would like to sort by in the report.)


  1. Use the Search Question bar at the top right-hand corner of the report to search for a specific question.


  1. To export the report, click the "..." icon at the top right-hand corner of the report table and then click on Export Data.


  1. To open the report in Full-Screen click on the arrows at the top right-hand corner of the report.


  1. To focus/expand on the report table, click the Focus Mode icon

    6. By clicking on the blue View Filters Selected button on the blue left-hand menu, you can filter on the following parameters

    a. Date Range 

    b. Search Inspection ID

    c. Evaluator

    d. Operator

    e. Assignment

    f. Inspection Template

    g. Location

    h. Location Model (i.e. patient room, restroom, O.R., etc.)


The report data will update automatically as the filters are applied.


Average Score Over Time

  1. There are 2 elements to this report
    1. Average Score by Month (blue bar)
    2. Count of Questions by Month (red line)

Here you can view your average score trend to measure the compliance by month.


Summary

To see a summary of your deficiencies and how often they recur, use the Deficiency Performance Report. To see the average score trend by month, use the Average Score Over Time tab.

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